Privacy Policy

3DFilamentStore ("we", "us", or "our") is operated by Vanhanzel and is accessible at 3dfilamentstore.com. This policy explains what personal information we collect, how we use it, and your rights regarding that information.

We collect information only as needed to fulfill your order:

• Contact information — your name and contact details (provided via Facebook Messenger when you place an order).
• Order details — items ordered, quantities, and agreed price.
• Payment confirmation — we confirm receipt of payment via Zelle, Venmo, or PayPal. We do not store your payment account numbers or financial details.
• Pickup information — pickup date and time you arrange with us.

We do not use cookies, tracking pixels, or analytics on this website beyond what is provided by our hosting platform (Cloudflare Pages). We do not build advertising profiles or track your browsing behavior.

We use your information solely to:

• Process and fulfill your order
• Communicate with you about your order status
• Process returns or refunds if applicable
• Maintain records for tax and accounting purposes (as required by law)

We do not use your information for marketing purposes without your explicit consent.

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

• Payment processors — Zelle, Venmo, and PayPal process payments according to their own privacy policies when you use their services to pay.
• Legal requirements — if required by law, court order, or governmental authority.

We retain order records for a minimum of 3 years for tax and accounting purposes, as required by U.S. federal and state tax law. After that period, records are securely deleted.

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)

To exercise any of these rights, contact us via Facebook Marketplace.

This website may contain links to third-party sites (such as Facebook Marketplace). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

Our store is not directed at children under 13. We do not knowingly collect personal information from children.

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our store after changes constitutes acceptance of the updated policy.

Questions about this privacy policy? Reach us on Facebook Marketplace.